It's Time to Serve People. Not Policies.

Insurers have been struggling to create an account-centric view of the client. But today, that’s not enough. It’s crucial to understand what clients need and respond to them proactively, in a way they find acceptable. So, how do you create positive customer service experiences that not only make your clients happy, but also help drive long-term, profitable relationships?

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Herausforderung: Kundenservice Industry: Versicherungswesen Produktbereich: Kundenservice Thema: Kundenservice