PDF | 4 pages
Claims Optimization–Executive Brief
Learn how Pega can modernize all aspects of claims handling without replacing your existing claims technology.
Engage proactively with policyholders before, during, and after a claim to build trust
Simplify the policyholder’s journey with personalized, cross-channel experiences
Monitor their journeys in real time and react to breaches in the desired customer experience
Strengthen growth and retention post-settlement with AI-driven next best actions that nurture the relationship