Tried and tested
Our solution is tried and tested within government and global banks to ensure money gets where it needs to go – at pace.
USDA uses a holistic solution for $604B worth of grants
THE RESULTS?
From 14 to 1
Human touches are reduced down to a single touchpoint. Now employees focus on adding value, not manual work
From 6–8 months to 3 days
Processing now takes three business days, down from 6–8 months, using Pega.
Saving millions of dollars
Standardizing to one integrated solution that allows for reuse of processes is projected to save USDA millions of dollars.
Bavarian State Government worked with Pega to create a fully digitized application process in just five days
The Bavarian Ministry of Economic Affairs had to find a way to efficiently manage incoming applications for financial relief from small to medium-sized businesses during the onset of COVID-19. Automation was imperative as the existing manual process led to a considerable lag between applications and the distribution of the funds, which, at a time of crisis, was too long.
THE RESULTS?
5 business days
Built and launched a new digital application
207,000 applications
Processed in the first 2 weeks
€229 million
Paid out to small and medium sized businesses
ANAH increases housing grant applications processed by 9X.
THE RESULTS?
600k grants
Enabled increase of number of grants per year from 150,000 to 600,000
8 months
Built and launched the new service in eight months
89% satisfaction
89% public satisfaction with the new application process
15 days
Processed applications within 15 days
