Application Quality Engineer, Customer Service Industry Applications

Meet Our Team:

Pega is changing the way the world builds software. Pega Blueprint is an innovative platform introduced by Pegasystems, designed to revolutionize the application development process by emphasizing a low-code/no-code approach. It aims to simplify and accelerate the creation of business applications, enabling both technical and non-technical users to collaborate and contribute effectively. It is transforming application development by making it more accessible, efficient, and aligned with business objectives. It empowers organizations to innovate faster while maintaining high standards of quality and reliability. This team consists of top-notch engineers who are highly motivated, self-driven, having strong sense of ownership and passionate about customer success. We're dedicated to crafting world-class products with a sense of urgency and collaborative spirit for the world’s largest and most complex organizations. In our challenging yet enjoyable work environment, you'll be part of Pega Blueprint for Enterprise Applications team where you'll contribute to end-to-end quality of the product.

Picture Yourself at Pega:

In this role, you will engage deeply in maintaining the quality of the Pega Blueprint product, which is one of the flagship products of Pega. You would be writing test plans for the product features, writing and executing test cases for the same. Automation is one of the key areas, to keep a constant check on the product quality with the best-in-class technologies and tools like Selenium, Cucumber etc. You would also be working on CI/CD pipelines using Jenkins, Groovy scripts to create and maintain pipelines for continuous integration and deployment of latest features. You would have great scope for innovation to create new tools/utilities, which gives more productive time to team and ensure better quality.

What You'll Do at Pega:

• You will start by learning about Pega platform, Pega Blueprint product for Enterprise Applications.
• Write test plans for the product features, writing and executing test cases at user story level for functional and non-functional use cases as well
• Work on CI/CD pipelines using Jenkins, Groovy scripts to create and maintain pipelines for continuous integration and deployment of PCM features
• Actively collaborate with Product owner, team members to understand new product features, identify gaps in use cases early on, and contribute to ensure top notch quality of the product.
• Come up with proposals to improve quality and reliability of product features
• Work closely with various stakeholders such as Product development team, Release management, other counterparts.
• Collaborate with fellow QAs to learn and apply latest best practices to maintain software

Who You Are:

• You are a skilled software quality assurance engineer, who can explore, understand and test complex features quickly. You enjoy challenging the developers by finding bugs covering all the corner scenarios, solving problems. You own up automation daily runs, identify failures, quickly assess them, find root cause and provide innovative solutions to fix them. You take quality seriously and write automated tests for all newly developed/modified features. You enjoy exploring latest developments and best practices in software industry and apply them at work. You love to deep dive into functional and non-functional areas to build deeper and broader understanding of its semantics and workings. You are good team player who puts team first, can collaborate with and guide other team members. You take constructive feedback with open mind and work to continuously improve yourself. You are a self-starter and a self-learner. You are pro-active to take work and to explore new areas.

What You've Accomplished:

• 2-4 years of software QA experience, preferably in a product development company
• Proficiency in Quality Assurance Methodologies, Selenium/Cucumber framework, API testing, Java - OOPS concepts, GIT/SVN, Jenkins

• Experience in design, development, and maintenance of automation scripts along with manual test case authoring and execution
• Strong understanding of QA methods and best practices, continuous integration and delivery (CI/CD) knowledge

• Practical experience working within Agile/Scrum teams, Onshore/Offshore Product managers, with an understanding of the Agile software development lifecycle
• Owned an end-to-end quality for products you’ve worked on
• A strong commitment to quality, with a proactive approach to problem-solving and a continuous improvement mindset
• Worked with internal/external teams, product owners to understand features and provide test plans with great coverage

Pega Offers You:

• Gartner Analyst acclaimed technology leadership across our categories of products
• Continuous learning and development opportunities
• An innovative, inclusive, agile, flexible, and fun work environment
• Competitive global benefits program inclusive ofpay + bonus incentive, employee equity in the company