Podcast | Video | 29:49
Transforming Healthcare: Leveraging Technology for a Unified Consumer Experience
enGen & Pega podcast on pioneering proactive care
In this episode, we explore the evolving landscape of healthcare technology with Mick Malec, CEO at enGen, and Leon Trefler, Chief of Clients and Markets at Pegasystems. They discuss critical challenges and how enGen’s innovative strategy is improving consumer outcomes.
Focus on enhancing member and provider experience
Reduced training and onboarding times by 50% ; overall productivity is up 20%
Integrated advanced technologies to achieve a 300% increase in turnaround time
Importance of selecting the right technology partners
Role of AI in revolutionizing healthcare delivery