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PegaWorld
June 1-3, 2025 | Las Vegas, NV

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Session: Client-Led

Pega Task & Process Mining delivers for QBE Insurance Group’s Idea Incubator Framework

Date and Location

May 31, 2025, 9:00PM - 9:00PM PDT

Speaker(s)

  • Azhar (Azee) Shaikh
    SVP Transformation & Operational Efficiency
    QBE Insurance Group
  • Ujjwal Kumar
    Digital Operations Head - Transformation & Operational Efficiency
    QBE Insurance Group
QBE’s Idea Incubator Framework gives the Group Shared Services Centre the ability to deliver intelligent process discovery to stakeholders across the globe. The Framework has Pega Workforce Intelligence and Process Mining, now with Task and Process intelligence in a single portal, at its heart. The insights provided drive continuous feedback triggering iterative enhancements to process which can be disseminated across QBE’s 15,000 employees. Join us to see how business complexity can be unpicked.


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