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PegaWorld
June 1-3, 2025 | Las Vegas, NV

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PegaWorld agenda

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iNnovation Hub

Accelerating Transformation and Modernization with Process Mining, AI, and Blueprint

June 2, 2025, 4:15PM - 4:30PM PDT • Innovation Hub (Marquee Ballroom)

After years of investment focused heavily on front-office and client-facing systems, Banks and FI’s have recognized a difficult reality: they cannot deliver truly excellent end-to-end client experiences unless they transform and modernize...

iNnovation Hub

Introducing CONDOR: Revolutionizing Contract Automation with Pega-Powered Intelligence

June 2, 2025, 5:05PM - 5:20PM PDT • Innovation Hub (Marquee Ballroom)

Imagine a world where contracts generate themselves, orchestrate collaboration on situational clauses, and know exactly where they need to go next. Introducing CONDOR, a Pega-powered, intelligent, and adaptive contract automation solution that...

iNnovation Hub

Out with the Old: Accelerate Legacy Modernization to Power Total Experience in an Agentic World

June 2, 2025, 5:30PM - 5:45PM PDT • Innovation Hub (Marquee Ballroom)

At the heart of virtually every large organization is a massive anchor slowing a business down: the tech debt found in legacy IT systems. The partnership between HCLTech and Pega redefines legacy...

iNnovation Hub

Innovation Hub

June 3, 2025, 11:00AM - 6:30PM PDT • Innovation Hub (Marquee Ballroom)

Discover the future of technology and business transformation in the Innovation Hub. Dive into an immersive space where cutting-edge ideas come to life through interactive demos and hands-on experiences. Connect one-to-one with...

Client-Led

Rapid Response: Supporting Your Agent/Broker Networks

June 3, 2025, 11:30AM - 12:15PM PDT • Chairman's Ballroom 365

Aflac is the largest supplemental health insurer in the U.S. that works with a network of over 20,000 agents and brokers. Learn how they used Pega to build a repeatable solution for...

Client-Led

Revolutionising B2B Telco Installations with Pega Blueprint

June 3, 2025, 11:30AM - 12:15PM PDT • Premier Ballroom 317

Proximus used a new, innovative way to transform a legacy application with a business-first approach. Discover how Pega Blueprint has created a new standard for innovation and collaboration slicing through complexity in...

Client-Led

Telenet Boosts Brand Loyalty with AI-powered Ethical Marketing

June 3, 2025, 1:15PM - 2:00PM PDT • Premier Ballroom 315

Discover how Telenet put the smile back into customer loyalty, even in a saturated market, with innovative ethical marketing. "Check and Smile" powered by Pega Customer Decision Hub AI is their innovative...

Client-Led

RBC "PegaForce": Transforming Advisor Experience Through Pega and Salesforce Integration

June 3, 2025, 1:15PM - 2:00PM PDT • Premier Ballroom 317

RBC WM advisors are on a journey to create a 360-degree customer view on a unified platform. Salesforce invokes DX API services to retrieve data and display it within Salesforce using Pega's...

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