PegaWorld agenda
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Training
Gen AI for End Users: Using Coach and Knowledge Buddy
June 1, 2025, 1:30PM - 5:00PM PDT • Chairman's Ballroom 365
Elevate your enterprise operations by empowering every team member to become a top performer with the Pega Platform™, featuring AI-powered contextual guidance. Join this session to learn how Pega GenAI Coach™ seamlessly...
Training
Mastering Modern Marketing: Advanced Strategies for AI-Driven Customer Engagement
June 1, 2025, 1:30PM - 5:00PM PDT • Chairman's Ballroom 368
This is a comprehensive program covering essential strategies for omni-channel and always-on marketing. Participants will learn about the latest trends and challenges, dynamic customer journeys, AI-driven personalization, and action optionality to improve...
iNnovation Hub
Innovation Hub
June 2, 2025, 11:00AM - 6:00PM PDT • Innovation Hub (Marquee Ballroom)
Client-Led
Shifting into High Gear: Citibank's Path to Scalable, High-powered Marketing Operations
June 2, 2025, 11:30AM - 12:15PM PDT • Chairman's Ballroom 365
Client-Led
Siemens: Accelerating Transformation with AI, Blueprint, & Constellation
June 2, 2025, 11:30AM - 12:15PM PDT • Chairman's Ballroom 369
Client-Led
We are the Champions: How Groupama is Overhauling Customer Relationships to Surpass Customer Satisfaction
June 2, 2025, 11:30AM - 12:15PM PDT • Chairman's Ballroom 359
Client-Led
Re-imagining Tomorrow's Networks Today: Vodafone's AI-Powered Blueprint for Telecommunications Transformation
June 2, 2025, 11:30AM - 12:15PM PDT • Premier Ballroom 317
Client-Led
Pega Platform Modernisation
June 2, 2025, 11:30AM - 12:15PM PDT • Premier Ballroom 315