PegaWorld agenda
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Partner-Led
Improving Healthcare Experiences: Driving Impact Through Increased Scale and Autonomous Optimization
June 2, 2025, 2:15PM - 3:00PM PDT • Chairman's Ballroom 363
Discover how CVS Analytics & Business Outcomes Team is using Pega Customer Decision Hub™ and Blend’s AI Services to gain efficiencies and increased scale over their homegrown NBA application to deliver more...
Pega-Led
Break Free from Legacy: AI-led Mainframe Transformation with AWS & Pega
June 2, 2025, 2:15PM - 3:00PM PDT • Chairman's Ballroom 355
It’s time to put an end to technical debt. This session will explore how Pega GenAI™ Blueprint redefines process discovery and legacy transformation to design a cloud-ready version of your application. Learn...
Pega-Led
Exploring the Future of Agentic AI - and Beyond
June 2, 2025, 2:15PM - 3:00PM PDT • Premier Ballroom 317
AI is gaining more autonomy, and Agentic AI is a prime example of that. Pega is uniquely positioned to empower agents with an extensive kit of processes and tools, ensuring their operations...
Client-Led
How Nationwide Building Society Selected Pega Customer Decision Hub and Centralized Brain to Leapfrog the Competition
June 2, 2025, 3:15PM - 4:00PM PDT • Chairman's Ballroom 361
Discover how Nationwide conducted a comprehensive study – including a Martech capability assessment, external benchmarking, and engagement of key stakeholders – to select Pega as their one-to-one personalization partner. At a time...
Sponsor
How EY and Pega are Reshaping Financial Services – Now, Next and Beyond
June 2, 2025, 3:15PM - 4:00PM PDT • Premier Ballroom 317
The financial services sector is undergoing a significant shift, led by AI and low-code innovation. In this panel discussion, the EY organization and client leaders will explore how firms are transforming with...
Panel
Pega Cloud & Pega Platform Roadmap: What's Next + Live Q&A
June 2, 2025, 3:15PM - 4:00PM PDT • Premier Ballroom 316
Pega is dedicated to providing you with a cutting-edge platform that empowers your business to thrive in an ever-evolving landscape. Join this session to hear directly from Pega Product Leadership about how...
Pega-Led
Unlock agentic experiences at scale: Orchestrate agentic workflows with Pega Agent Fabric
June 2, 2025, 3:15PM - 4:00PM PDT • Chairman's Ballroom 359
Agentic AI promises to revolutionize service and operations. Yet, delivering 1000 agents disconnected from people, systems, and processes is not enough to achieve business-transforming outcomes. Join this session to discover how Pega...
iNnovation Hub
Accelerating Transformation and Modernization with Process Mining, AI, and Blueprint
June 2, 2025, 4:15PM - 4:30PM PDT • Innovation Hub (Marquee Ballroom)
After years of investment focused heavily on front-office and client-facing systems, Banks and FI’s have recognized a difficult reality: they cannot deliver truly excellent end-to-end client experiences unless they transform and modernize...