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PegaWorld
June 1-3, 2025 | Las Vegas, NV

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PegaWorld agenda

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iNnovation Hub

Innovation Hub

June 2, 2025, 11:00AM - 6:00PM PDT • Innovation Hub (Marquee Ballroom)

Discover the future of technology and business transformation in the Innovation Hub. Dive into an immersive space where cutting-edge ideas come to life through interactive demos and hands-on experiences. Connect one-to-one with...

Client-Led

Siemens: Accelerating Transformation with AI, Blueprint, & Constellation

June 2, 2025, 11:30AM - 12:15PM PDT • Chairman's Ballroom 369

Siemens is transforming its operations by automating critical workflows across industries like manufacturing, energy, and healthcare. As a longstanding partner of Pega’s, Siemens has been leveraging Pega’s AI-driven platform to streamline processes...

Client-Led

Achieving Economies of Scale with Pega Smart Dispute

June 2, 2025, 11:30AM - 12:15PM PDT • Chairman's Ballroom 355

Discover how BAC has transformed and centralized their Client Service operations across six countries by unifying and growing their Pega Smart Dispute™ platform, servicing Visa, Amex, and Mastercard for both issuers and...

Client-Led

We are the Champions: How Groupama is Overhauling Customer Relationships to Surpass Customer Satisfaction

June 2, 2025, 11:30AM - 12:15PM PDT • Chairman's Ballroom 359

Groupama has decided to launch a strategic transformation program aimed at overhauling customer relationships over the next 3-5 years. The objective of this transformation is two-fold: proactivity and transparency give the customer...

Sponsor

AI-Driven Smart Cities & Compliance: MOMAH & Aaseya’s Journey in Inspections, CRM, and Urban Transformation

June 2, 2025, 11:30AM - 12:15PM PDT • Chairman's Ballroom 357

Building on last year’s success, MOMAH and Aaseya showcase advancements in AI-powered inspections and urban transformation. Leveraging Balady and AI capabilities, the Smart Inspection System has expanded automation, predictive analytics, and cross-ministry...

Sponsor

Prime Therapeutics and Virtusa Accelerate Clinical Reviews to Speed Medically Necessary Therapies for Patients

June 2, 2025, 11:30AM - 12:15PM PDT • Chairman's Ballroom 361

Join Prime Therapeutics and Virtusa to learn how Prime used Pega to simplify the complexities of Physician Clinical Reviews. Prior to Pega, the process of matching key therapies to patient needs was...

Pega-Led

Pega 101: AI-Driven Innovation for Transformative Business Operations

June 2, 2025, 11:30AM - 12:15PM PDT • Chairman's Ballroom 363

Join us for an insightful session on the latest advancements in the Pega Platform™, where you'll discover how AI-powered decisioning and workflow automation are revolutionizing business operations. Whether you're a newcomer or...

Client-Led

Using Pega's AI-driven Platform to Innovate at Bradesco

June 2, 2025, 1:15PM - 2:00PM PDT • Chairman's Ballroom 355

Bradesco, one of the largest and most traditional financial institutions in Brazil, adopted Pega technology to streamline wholesale credit operations. Leveraging Pega Intelligent Automation, Pega Process AI™, and Pega GenAI Blueprint™, all...

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