PegaWorld agenda
View the agenda
Partner-Led
New York Life Transforms Claims Experience with Pega Customer Service
June 2, 2025, 1:15PM - 2:00PM PDT • Chairman's Ballroom 369
iNnovation Hub
Modernizing and Scaling Pega Adoption
June 2, 2025, 1:15PM - 1:30PM PDT • Innovation Hub (Marquee Ballroom)
Sponsor
Leveraging Pega’s Capabilities: Proximus’ Journey to Modernization
June 2, 2025, 1:15PM - 2:00PM PDT • Chairman's Ballroom 361
Sponsor
Reinventing Work with Agentic AI
June 2, 2025, 1:15PM - 2:00PM PDT • Chairman's Ballroom 363
Pega-Led
Smart Mobility Plans, Smarter Networks: TM Forum Inspired AI Catalysts for CSP Evolution
June 2, 2025, 1:15PM - 2:00PM PDT • Chairman's Ballroom 365
Discover how TM Forum’s top Catalysts are shaping the future of telecommunications. This session showcases how CSPs are evolving with cutting-edge AI, transforming both customer experience and network intelligence. From dynamically personalized...
iNnovation Hub
Using ABBYY Process AI To Predict and Prove ROI of Agentic Automation
June 2, 2025, 2:05PM - 2:20PM PDT • Innovation Hub (Marquee Ballroom)
Client-Led
Speeding Up: How Deutsche Telekom Utilizes Blueprint and Reference Case Management to Accelerate Time to Market
June 2, 2025, 2:15PM - 3:00PM PDT • Chairman's Ballroom 359
Client-Led
Revolutionizing Banking with AI: MUFG Bank, Ltd.’s Digital Transformation
June 2, 2025, 2:15PM - 3:00PM PDT • Chairman's Ballroom 361
MUFG Bank, Ltd is revolutionizing its operations with cutting-edge digital technologies, from AI-driven customer service to automated consumer finance processes by using Pega. Hear about the bank's efforts to enhance and streamline...