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Customer Engagement Meet-Up Munich: Pega Catalyst Method to implement user centric innovations (Presentation)
Rapid innovation is the DNA of successful digital transformation. Your customers expect an exceptional customer experience – on any channel, at any time. This discipline can only be mastered with user-centric innovations in customer interaction and process automation across different functional areas.
Download the presentation given by Tom Pauly, Director - Digital Transformation & Client Innovation - EMEA, Pegasystems.