Business challenges? Let's solve them.
Whatever's keeping you and your team up at night, we can help.
Business challenges
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Customer acquisition
Acquisition programs keep your business alive. But with 700 million+ devices blocking ads, you’ll need to do more than just launch a campaign.
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Customer loyalty
Forget the old rules of customer loyalty. Punch cards and points systems are out. Personalized, consistent, empathetic service is in.
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Customer retention
Want to put your competitors out of commission? Never give them a chance to steal your customers.
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Customer service
Customers really don’t want to call you. So anticipate their needs and solve problems proactively. And if they do reach out, wow them.
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Customer upsell and cross-sell
Success isn’t just about bringing in new business. It’s about deepening the relationships you already have.
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Intelligent automation
Real digital transformation takes more than superficial change. If you’re up for the challenge, then intelligent automation is the solution.
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Legacy system innovation
Even if your systems aren’t from 1986, they’re probably keeping you from moving fast enough to meet your goals.
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Sales effectiveness
Don’t use sales automation as a place to store activity records – use it for real-time, adaptive sales intelligence that powers action.
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Sales efficiency
In sales, every second counts. So if your reps are constantly logging in and out of different tools, you’re not just wasting time. You’re losing revenue.
Technology trends
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Artificial intelligence
Real-time AI isn’t just a trend – it’s a way to transform your customer experience. We’ve gathered experts, best practices, and examples to show you how.
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Agile
Agile isn’t just for developers these days. It’s for anyone who wants to brainstorm, model, build, and collaborate – on any application, without any roadblocks.
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End-to-end IoT
See how customers actually interact with your products – then turn that data into real-time, actionable insights.
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Personalized engagement
Every interaction should feel seamless, and centered on the customer – not you. That’s what real engagement is all about.
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DevOps
Welcome to the age of real-time application updates. DevOps and continuous delivery are the new norm.
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Digital transformation
Trapped in digital chaos? You’re not alone. Follow these steps for real transformation, one journey at a time.
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Robotic process automation
Combine robotics with powerful end-to-end automation and you can successfully jump on the RPA bandwagon.
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Software bots
The bots are coming. Software robots, that is. Make bots work harder so employees can work smarter.
Pega Vision & Technology
Explore the big ideas behind our technology
We're on a mission to change the way the world builds software. From real-time AI to end-to-end automation, learn more about the unique architecture that sets Pega apart.
"When I started Pega, it was with the vision that we could create a visual language to enable business people to more directly instruct the computer how they wanted things to work."