Infographic
COVID-19's impact on digital transformation infographic
This global pandemic sheds light on ways to improve upon and build truly personalized customer experiences. It also gives businesses the opportunity to push, accelerate, and execute their digital transformation plans.
Businesses have learned a lot through this experience:
- 56% have increased digital transformation investment.
- 69% said that COVID-19 taught them to be more empathetic.
- 74% said that COVID-19 will permanently change the way they operate for the better.
Discover more in this infographic.
Tags
Related Resources
Unleash the power of AI innovation
Learn about enterprise AI and how it'll drive the future of business outcomes.
Why Pega?
Uniquely powerful software isn’t the only thing that sets us apart.