PegaWorld agenda
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Training
Introduction to Pega Customer Decision Hub™
June 1, 2025, 9:00AM - 12:30PM PDT • Chairman's Ballroom 368
Discover how Pega Customer Decision Hub™ solves business problems and delivers the right action during every customer interaction using omni-channel AI. This hands-on training session will cover essentials and the latest features...
Training
Gen AI for End Users: Using Coach and Knowledge Buddy
June 1, 2025, 1:30PM - 5:00PM PDT • Chairman's Ballroom 365
Elevate your enterprise operations by empowering every team member to become a top performer with the Pega Platform™, featuring AI-powered contextual guidance. Join this session to learn how Pega GenAI Coach™ seamlessly...
Training
Mastering Modern Marketing: Advanced Strategies for AI-Driven Customer Engagement
June 1, 2025, 1:30PM - 5:00PM PDT • Chairman's Ballroom 368
This is a comprehensive program covering essential strategies for omni-channel and always-on marketing. Participants will learn about the latest trends and challenges, dynamic customer journeys, AI-driven personalization, and action optionality to improve...
Panel
Shaping the Future: Empowering Women Leaders
June 2, 2025, 11:30AM - 12:15PM PDT • Premier Ballroom 316
Meet-Up
Constellation Usability & Accessibility
June 2, 2025, 12:15PM - 2:15PM PDT • Grand Ballroom
iNnovation Hub
The Future is Now: Reimagine, Redefine and Reshape
June 2, 2025, 1:40PM - 1:55PM PDT • Innovation Hub (Marquee Ballroom)
Panel
Pega Cloud & Pega Platform Roadmap: What's Next + Live Q&A
June 2, 2025, 3:15PM - 4:00PM PDT • Premier Ballroom 316
Sponsor
Transforming Customer Interactions – Insights from Northwestern Mutual's Pega Implementation
June 3, 2025, 11:30AM - 12:15PM PDT • Chairman's Ballroom 369