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PegaWorld
June 1-3, 2025 | Las Vegas, NV

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PegaWorld agenda

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Pega-Led

Vision for Healthcare in an Agentic World

June 2, 2025, 1:15PM - 2:00PM PDT • Chairman's Ballroom 357

Can an agentic world finally deliver on the promise of transforming Healthcare? Imagine a world where a fabric of agents is used to accomplish complex tasks across the lifecycle of members/patients to...

Panel

Pega Cloud & Pega Platform Roadmap: What's Next + Live Q&A

June 2, 2025, 3:15PM - 4:00PM PDT • Premier Ballroom 316

Pega is dedicated to providing you with a cutting-edge platform that empowers your business to thrive in an ever-evolving landscape. Join this session to hear directly from Pega Product Leadership about how...

iNnovation Hub

Accelerating Transformation and Modernization with Process Mining, AI, and Blueprint

June 2, 2025, 4:15PM - 4:30PM PDT • Innovation Hub (Marquee Ballroom)

After years of investment focused heavily on front-office and client-facing systems, Banks and FI’s have recognized a difficult reality: they cannot deliver truly excellent end-to-end client experiences unless they transform and modernize...

Client-Led

Swift, Citi and JP Morgan discuss how to achieve the G20 goals for payments efficiency

June 3, 2025, 11:30AM - 12:15PM PDT • Premier Ballroom 316

In an era where efficiency and accuracy are paramount, join industry payments leaders from Swift, JP Morgan, Citi and Pega as they discuss solutions designed to transform the landscape of payment exceptions...

Client-Led

Navy Federal Credit Union: Unleashing the Power of Process Discovery and RPA Innovation

June 3, 2025, 1:15PM - 2:00PM PDT • Chairman's Ballroom 365

Explore how Navy Federal Credit Union is leveraging Task Mining to federate process discovery, drive continuous improvement, and shape their automation roadmap. Dive into their innovative strategies and discover the transformative potential...

Sponsor

Excellus BlueCross BlueShield: Transforming Customer Experience with Pega + AI

June 3, 2025, 1:15PM - 2:00PM PDT • Chairman's Ballroom 357

Discover how Excellus BlueCross BlueShield harnessed the power of Pega + AI to transform their customer experience and achieve remarkable results. From boosting Medicare sales to cutting grievance resolution times, their journey...

Pega-Led

The Future of Banking in an Agentic World

June 3, 2025, 2:15PM - 3:00PM PDT • Chairman's Ballroom 363

The transition to a perfectly balanced future with the right combination of autonomous work and personal advice in banking starts now. There has never been greater potential to re-imagine business processes with...

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