PegaWorld agenda
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Client-Led
Swift, Citi and JP Morgan discuss how to achieve the G20 goals for payments efficiency
June 3, 2025, 11:30AM - 12:15PM PDT • Premier Ballroom 316
In an era where efficiency and accuracy are paramount, join industry payments leaders from Swift, JP Morgan, Citi and Pega as they discuss solutions designed to transform the landscape of payment exceptions...
Pega-Led
The Future of Customer Service 2030: Finding the Missing Links in Your Path to Autonomous Service
June 3, 2025, 11:30AM - 12:15PM PDT • Chairman's Ballroom 357
Client-Led
Transforming Telecom: V.tal's Journey from Legacy Systems to Cloud-powered Excellence
June 3, 2025, 1:15PM - 2:00PM PDT • Chairman's Ballroom 359
Partner-Led
Eliminating Friction: How Wipro Helped Lloyds Banking Group's General Insurance to Transform Claims Servicing
June 3, 2025, 1:15PM - 2:00PM PDT • Chairman's Ballroom 363
Lloyds Banking Group's general insurance, the top third home insurance provider in the UK, has goals to become the #1 home insurer. To realize this aspiration, they are delivering frictionless digital customer...
Pega-Led
Top 10 AI & Automation Use-cases to Boost Business Operations with Pega
June 3, 2025, 1:15PM - 2:00PM PDT • Chairman's Ballroom 361
Sponsor
Capgemini AI-Powered Legacy Transformation: Break Free from Your Legacy Apps and Fast-track Your Pega Infinity Journey
June 3, 2025, 2:15PM - 3:00PM PDT • Chairman's Ballroom 355
Pega-Led
Agentic Customer Service isn't Magic: how to deliver the power of agentic automation safely and successfully
June 3, 2025, 2:15PM - 3:00PM PDT • Chairman's Ballroom 369
Pega-Led
The Future of Banking in an Agentic World
June 3, 2025, 2:15PM - 3:00PM PDT • Chairman's Ballroom 363
The transition to a perfectly balanced future with the right combination of autonomous work and personal advice in banking starts now. There has never been greater potential to re-imagine business processes with...