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Embracing the AI agent revolution: Business orchestration and the path to the autonomous enterprise
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Embracing the AI agent revolution: Business orchestration and the path to the autonomous enterprise

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The case for end-to-end AI-powered marketing solutions over stand-alone email service providers
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The case for end-to-end AI-powered marketing solutions over stand-alone email service providers

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Customer engagement using AI orchestration: Blending AI to maximize value 
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Customer engagement using AI orchestration: Blending AI to maximize value 

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Stephanie Hawkins

4 ways operations leaders can use AI for process orchestration

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The transformative promise of enterprise AI for customer service
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The transformative promise of enterprise AI for customer service

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Perception vs. reality: Unlocking potential in AI-powered customer engagement

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How a combined platform and robotics center of excellence supports citizen development at Navy Federal Credit Union 
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How a combined platform and robotics center of excellence supports citizen development at Navy Federal Credit Union 

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The biggest opportunity for GenAI is in transformation

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The biggest opportunity for GenAI is in transformation

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Maximizing value with RTIM: Real-time interaction management benefits unlocked

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Celebrating LGBTQI+ Pride Month by turning praise into progress
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Celebrating LGBTQI+ Pride Month by turning praise into progress

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A closer look at Knowledge Buddy: AI-powered answers for everyone
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A closer look at Knowledge Buddy: AI-powered answers for everyone

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Top BPM lessons from the Euro 2024 Football Championship

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Top BPM lessons from the Euro 2024 Football Championship

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Pega GenAI Blueprint is changing how enterprises approach transformation
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Kerim Akgonul

Pega GenAI Blueprint is changing how enterprises approach transformation

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Reducing customer churn: How to grow long-term brand loyalty
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Reducing customer churn: How to grow long-term brand loyalty

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How grant managers can increase trust and transparency
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Cynthia Stuebner

How grant managers can increase trust and transparency

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