Session: Meet-Up
Global Utilities Meet Up
Date and Location
June 3, 2019, 12:00PM - 2:00PM PDT
Grand Ballroom
Speaker(s)
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Elaine FearnleyDirectorPega
A study by J.D. Power shows that utilities "are among the lowest-performing industry groups when it comes to delivering distinct digital customer experiences," To improve the customer experience, utility companies are setting up personalized multi-channel approaches for customers to be able to reach them and engage with them. Come and share your ideas and experiences with your peers at this networking lunch. Learn what other utility companies are doing to tackle the accelerating pace of change in the power industry.
This meet up takes place during lunch on Monday June 3rd. Tables will be reserved and labeled.