A Pega eBook
Customer service case management
Meet next-gen case management for customer service. Go beyond automating the assignment of work and automate the work itself.
PDF | 12 pagine | 10 minuti di lettura
Case management 2.0
Increase the flow in your workflows. Case management 2.0 is a multidimensional tool that can help reduce manual work and increase efficiency in your customer service processes, automating the work and workflow.
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