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Session: Client-Led

Building a Robust and Resilient Automation CoE at Navy Federal Credit Union

Date and Location

June 10, 2024, 3:15PM - 4:00PM PDT
Premier Ballroom 315

Speaker(s)

  • Kenneth Hearn
    Manager, Digital Process Automation Architecture and Governance
    Navy Federal Credit Union
  • Michael Royston
    Principal Engineer, Digital Process Automation Architecture and Governance
    Navy Federal Credit Union
  • Stephanie Hawkins
    Senior Product Marketing Manager, Intelligent Automation
    Pega

As the largest credit union in the United States, Navy Federal’s ability to adapt to changes in the technological landscape is paramount. Their secret? A dedicated automation CoE, which has served them well by ensuring their bot development and usage is scalable, resilient, and flexible enough to serve their users’ ever-evolving needs. Join us for a conversation about Navy Federal’s success with attended and unattended RPA, and learn about their strategies for staying current.

 



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