PegaWorld agenda
Keynote
Enterprise Transformation with AI: Powering the Autonomous Enterprise
June 2, 2025, 9:00AM - 9:30AM PDT • Grand Garden Arena
In the age of AI, enterprises stand at a transformative crossroads. Join Alan Trefler as he explores how the powerful convergence of AI, agents, and workflow orchestration is revolutionizing how enterprises operate...
Keynote
Operation Autonomous: The Name's Infinity, Pega Infinity
June 2, 2025, 10:15AM - 11:00AM PDT • Grand Garden Arena
Join as Kerim Akgonul pulls back the curtain on how Pega Infinity agents function like an elite network of digital operatives, each specialized in their mission – while working in perfect synchronization...
Keynote
The Autonomous Enterprise Evolution: From AI to ASI and Back Again
June 3, 2025, 10:00AM - 10:30AM PDT • Grand Garden Arena
As we stand at the frontier of artificial general intelligence, organizations face a transformative journey from specialized AI to systems with human-level reasoning capabilities. Join Rob Walker as he explores the potential...
Keynote
Beyond Resilience: Architecting Tomorrow's Enterprise
June 3, 2025, 10:30AM - 11:00AM PDT • Grand Garden Arena
In today's hyper-accelerated tech landscape, mere resilience isn't enough. Don Schuerman reveals how to transform unpredictability into agility through a build-for-change mindset. Learn how the fusion of adaptive technologies and a skillset...
Training
Pega On-site Certifications
DATE TBD
Pega’s Professional Certification Program ensures you have the skills and knowledge to successfully implement Pega technology at your organization. Get certified at PegaWorld to join the distinguished worldwide community of Pega-certified professionals...
Training
AI in Customer Service
June 1, 2025, 9:00AM - 12:30PM PDT • Chairman's Ballroom 369
Step into the future of customer service with Pega's groundbreaking AI innovations coming in our upcoming Customer Service '25 release. In this hands-on session, you'll explore how our comprehensive AI ecosystem -...
Training
CPLSA Architecture Exam Prep Clinic
June 1, 2025, 9:00AM - 5:00PM PDT • Chairman's Ballroom 370
Enhance your understanding of design strategies and best practices for implementing business use cases in this session, a crucial first step toward achieving the Certified Pega Lead System Architect (CPLSA) certification. It...
Training
Accelerate Project Delivery with Pega Blueprint™
June 1, 2025, 9:00AM - 12:30PM PDT • Chairman's Ballroom 366
Unlock the potential of low-code development with Pega Blueprint™. This hands-on training session will guide you through the essentials of using Pega Blueprint to streamline project delivery. Learn how to leverage generative...