Session: Training
Gen AI for End Users: Using Coach and Knowledge Buddy
Date and Location
TBD
Speaker(s)
-
Tom HardySenior Manager, Curriculum Development, Customer Service & Sales AutomationPega
-
James CarstairsDirector, Knowledge ManagementPega
-
Pratik DasManager, Customer Service Desktop & Self-ServicePega
-
Andrew SzaboSales Automation Director, Product ManagementPega
Elevate your sales team by turning every salesperson into your top performer using Pega Sales Automation™ with AI-powered contextual guidance. Join this session to learn how Pega Gen AI Coach seamlessly integrates your best sales practices and comprehensive Pega workflow context with generative AI, delivering unparalleled efficiency gains across your sales operations. Discover how you can harness the collective knowledge of your sales team with Pega GenAI™. Pega Knowledge Buddy connects your salespeople instantly with the information they need, enhancing productivity and closing deals faster.
Course level: beginner, intermediate, advanced