Thursday 8 October 2026 | 12:30 – 21:00 | Smartvillage

PEGAInnovate Munich

Local genius. Global insights.
Pega’s signature regional event, hosted in Munich.

Join industry leaders and Pega experts at Smartvillage, Munich-Bogenhausen for an immersive experience packed with powerful insights, interactive demos, and next-gen strategies.

Customer stories with real impact

Discover how leading organisations went from bold ideas to measurable results and learn how you can follow in their success.

Interactive demos, practical outcomes

Experience demos that turn initial ideas into plans of action that you can take back to your organisation.

Meet your community of innovators

Connect with peers tackling modernisation in your region. See what’s really possible when community drives change.

Hear how our clients are delivering outcomes that matter with Pega

Event Agenda

12:30 – 13:00

Registration & Networking
13:00 – 13:15

Opening Greeting
13:15 – 14:00

Pega Keynote

Speaker: Don Schuerman, CTO and Head of Marketing, Pega

The era of rigid applications and manual work is over. In this powerful keynote, Don Schuerman will reveal how agentic AI is unbinding the enterprise—embedding intelligent agents directly into workflows to create businesses that are fluid, autonomous, and built to move at the speed of ambition. From design‑time AI to self‑resolving work and responsible, predictable operations, you’ll see a pragmatic blueprint for turning AI from hype into real outcomes. Because the future of business isn’t supported by systems—it’s run by them.
14:00 – 14:30

Client Spotlight
14:30 – 14:45

Break
14:45 – 15:15

Client Spotlights: DHL and PUMA

Digital Business Partner Management at PUMA

Speakers: Jonas Gubo, Responsible for Governance Processes, PUMA Group; Gergo Koppany, Pega Lead System Architect, Saltech Consulting

PUMA, the global sports manufacturer, managed sponsorship and vendor contracts across fragmented systems and manual processes, making them slow and hard to audit. With Saltech Consulting, a Pega-specialised partner, PUMA built a Pega-based contract management and business partner onboarding platform covering the full contracting lifecycle. Integrating external data sources and compliance checks, it's being rolled out globally to improve efficiency, governance, and data accessibility.

Making Delivery Smarter: Intelligent Recommendations for the Last Mile

Speaker: Simon Wirges, Senior Product Manager Recipient Services, DHL

Every day, small decisions shape the customer experience. In parcel delivery, a key moment occurs when the customer is not at home: where should the parcel be redirected? We explore how intelligent recommendations turn this into a data-driven decision - providing real-time guidance on the courier's device to suggest the most suitable pickup location, such as a parcel locker or retail outlet. You will see how data moves beyond dashboards to become part of everyday work - helping people decide better, exactly when it matters.

A leading company will present a concrete success story.
15:25 – 15:55

Client Spotlights

A leading company will present a concrete success story.

A leading company will present a concrete success story.

A leading company will present a concrete success story.
15:55 – 16:15

Break
16:15 – 17:15

Closing Keynote
17:15 – 21:00

Networking Reception & Demos

Have any questions? Reach out to [email protected].

We'd prefer it if you saw us at our best.

PEGAInnovate Munich

Hear how our clients are delivering outcomes that matter with Pega

Event Agenda