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PegaWorld
June 1-3, 2025 | Las Vegas, NV

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PegaWorld agenda

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Client-Led

Using Pega's AI-driven Platform to Innovate at Bradesco

June 2, 2025, 1:15PM - 2:00PM PDT • Chairman's Ballroom 355

Bradesco, one of the largest and most traditional financial institutions in Brazil, adopted Pega technology to streamline wholesale credit operations. Leveraging Pega Intelligent Automation, Pega Process AI™, and Pega GenAI Blueprint™, all...

Client-Led

CRM Redefined: Innovation, Insight, and Value

June 2, 2025, 1:15PM - 2:00PM PDT • Premier Ballroom 315

Discover how InterSystems, a leader in HealthTech, leveraged Pega Sales Automation to meet the demands of global B2B operations. Through flexible configuration on Pega's low-code platform, they streamlined sales process and integrated...

Sponsor

Leveraging Pega’s Capabilities: Proximus’ Journey to Modernization

June 2, 2025, 1:15PM - 2:00PM PDT • Chairman's Ballroom 361

Discover how Proximus is leveraging Pega’s advanced capabilities to drive their modernization journey. This session will explore the strategies and innovations implemented by Proximus to enhance operational efficiency and unlock new potential.

Sponsor

Reinventing Work with Agentic AI

June 2, 2025, 1:15PM - 2:00PM PDT • Chairman's Ballroom 363

As the rise of agentic AI shapes the workforce, and companies like Pega enable agents to automate and simplify complex tasks, business leaders must address the unique dynamics of integrating AI. This...

Pega-Led

Vision for Healthcare in an Agentic World

June 2, 2025, 1:15PM - 2:00PM PDT • Chairman's Ballroom 357

Can an agentic world finally deliver on the promise of transforming Healthcare? Imagine a world where a fabric of agents is used to accomplish complex tasks across the lifecycle of members/patients to...

Pega-Led

Smart Mobility Plans, Smarter Networks: TM Forum Inspired AI Catalysts for CSP Evolution

June 2, 2025, 1:15PM - 2:00PM PDT • Chairman's Ballroom 365

Discover how TM Forum’s top Catalysts are shaping the future of telecommunications. This session showcases how CSPs are evolving with cutting-edge AI, transforming both customer experience and network intelligence. From dynamically personalized...

iNnovation Hub

The Future is Now: Reimagine, Redefine and Reshape

June 2, 2025, 1:40PM - 1:55PM PDT • Innovation Hub (Marquee Ballroom)

This session introduces a transformation framework based on three key pillars. - Reimagine: Envisioning the future of enterprise with Agentic AI and Intelligent Process Orchestration - Redefine: Modernizing legacy processes using GenAI...

iNnovation Hub

Using ABBYY Process AI To Predict and Prove ROI of Agentic Automation

June 2, 2025, 2:05PM - 2:20PM PDT • Innovation Hub (Marquee Ballroom)

The hype surrounding agentic automation to optimize operations is universal, yet predicting and proving project ROI remains a mystery. This presentation explores how ABBYY Process AI bridges the gap across agent discovery...

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