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PegaWorld
June 1-3, 2025 | Las Vegas, NV

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PegaWorld agenda

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Meet-Up

Retail Disputes Customer

June 3, 2025, 12:15PM - 2:15PM PDT • Grand Ballroom

Come join peers, industry experts, and product management to discuss the latest trends within the retail disputes industry.

Client-Led

Pega Lights the Way Forward With Constellation in Hybrid and Low Code

June 3, 2025, 1:15PM - 2:00PM PDT • Chairman's Ballroom 369

Paving the way for the Scandinavian public sector through the largest digital transformation with Pega, the Swedish Employment Agencys journey uses low-code enterprise development with Constellation in a hybrid model where all...

Client-Led

RBC "PegaForce": Transforming Advisor Experience Through Pega and Salesforce Integration

June 3, 2025, 1:15PM - 2:00PM PDT • Premier Ballroom 317

RBC WM advisors are on a journey to create a 360-degree customer view on a unified platform. Salesforce invokes DX API services to retrieve data and display it within Salesforce using Pega's...

Client-Led

Transforming Telecom: V.tal's Journey from Legacy Systems to Cloud-powered Excellence

June 3, 2025, 1:15PM - 2:00PM PDT • Chairman's Ballroom 359

Discover how V.tal is revolutionizing Brazil's telecom industry by replacing legacy systems with agile, cloud-based solutions using Pega Cloud. Partnering with Pega, V.tal initiated an innovative project to orchestrate workflows within their...

Partner-Led

Eliminating Friction: How Wipro Helped Lloyds Banking Group's General Insurance to Transform Claims Servicing

June 3, 2025, 1:15PM - 2:00PM PDT • Chairman's Ballroom 363

Lloyds Banking Group's general insurance, the top third home insurance provider in the UK, has goals to become the #1 home insurer. To realize this aspiration, they are delivering frictionless digital customer...

Sponsor

Excellus BlueCross BlueShield: Transforming Customer Experience with Pega + AI

June 3, 2025, 1:15PM - 2:00PM PDT • Chairman's Ballroom 357

Discover how Excellus BlueCross BlueShield harnessed the power of Pega + AI to transform their customer experience and achieve remarkable results. From boosting Medicare sales to cutting grievance resolution times, their journey...

Pega-Led

Top 10 AI & Automation Use-cases to Boost Business Operations with Pega

June 3, 2025, 1:15PM - 2:00PM PDT • Chairman's Ballroom 361

With all the buzz around AI, generative AI, and automation, it can be hard to know where to begin. In this session, we’ll highlight the top 10 use cases transforming business operations...

Client-Led

Rapid Digital Transformation Through Process Orchestration

June 3, 2025, 2:15PM - 3:00PM PDT • Chairman's Ballroom 357

Roche's Pega cloud journey began in 2017. Today, the platform hosts over 80 innovative process automation applications that seamlessly serve diverse facets of the organization. This session offers an exclusive glimpse into...

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