PegaWorld agenda
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Partner-Led
From Manual to Modern: Accelerating Pension Transformation with Labb, Athora, and Pega Constellation
June 3, 2025, 2:15PM - 3:00PM PDT • Chairman's Ballroom 359
Athora Netherlands is transforming from a traditional B2B into a digitally driven B2B2C pension provider. Having transformed the Individual Life Business allready, Athora has learned a lot about defining well structured processes...
Pega-Led
Agentic Customer Service isn't Magic: how to deliver the power of agentic automation safely and successfully
June 3, 2025, 2:15PM - 3:00PM PDT • Chairman's Ballroom 369
Pega-Led
The Future of Banking in an Agentic World
June 3, 2025, 2:15PM - 3:00PM PDT • Chairman's Ballroom 363
The transition to a perfectly balanced future with the right combination of autonomous work and personal advice in banking starts now. There has never been greater potential to re-imagine business processes with...
Client-Led
Building Next-gen Member Service: Streamlining DCU Interactions with Customers
June 3, 2025, 3:15PM - 4:00PM PDT • Chairman's Ballroom 359
Client-Led
Transforming Legal Operations: Full automation with GenAI and the new era of legal operations
June 3, 2025, 3:15PM - 4:00PM PDT • Chairman's Ballroom 361
Pega-Led
Constellation Adoption Strategies for Radical Success
June 3, 2025, 3:15PM - 4:00PM PDT • Chairman's Ballroom 369