PegaWorld agenda
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Client-Led
How Nationwide Building Society Selected Pega Customer Decision Hub and Centralized Brain to Leapfrog the Competition
June 2, 2025, 3:15PM - 4:00PM PDT • Chairman's Ballroom 361
Discover how Nationwide conducted a comprehensive study – including a Martech capability assessment, external benchmarking, and engagement of key stakeholders – to select Pega as their one-to-one personalization partner. At a time...
Pega-Led
Access NOT Denied: Navigating the New EU Accessibility Legislation with Constellation and Pega GenAI
June 2, 2025, 3:15PM - 4:00PM PDT • Chairman's Ballroom 369
The European Accessibility Act has critical implications for any global organization. Constellation sets your organization up for success with accessibility embedded directly into your application. See the evolution of Constellation and how...
iNnovation Hub
Connected Marketing - Unlock Your Marketing Potential Using Precision Marketing Strategies to Drive Customer Engagement.
June 2, 2025, 4:40PM - 4:55PM PDT • Innovation Hub (Marquee Ballroom)
Witness the powerful synergy of Pega Customer Decision Hub (CDH) & Omnicom Precision Group's proprietary MAISTRO solution which is designed to enhance marketing effectiveness through advanced data analytics and personalized customer engagement...
Sponsor
Contextualizing Customer Experience: Bringing together the power of CDH and LLM’s
June 3, 2025, 11:30AM - 12:15PM PDT • Chairman's Ballroom 355
Discover how organizations are transforming marketing by integrating Pega's Customer Decision Hub (CDH) and evolving intelligence of large language models (LLMs). Our thought leaders will delve into the roles of CDH and...
Meet-Up
CLM/KYC and Alerts and Investigation Case Management Customer
June 3, 2025, 12:15PM - 2:15PM PDT • Grand Ballroom
Come meet your peers, industry experts, and product management to discuss industry best practices regarding CLM/KYC and Alert and Investigation Management.
Meet-Up
Retail Disputes Customer
June 3, 2025, 12:15PM - 2:15PM PDT • Grand Ballroom
Come join peers, industry experts, and product management to discuss the latest trends within the retail disputes industry.
Client-Led
Pega Lights the Way Forward With Constellation in Hybrid and Low Code
June 3, 2025, 1:15PM - 2:00PM PDT • Chairman's Ballroom 369
Paving the way for the Scandinavian public sector through the largest digital transformation with Pega, the Swedish Employment Agencys journey uses low-code enterprise development with Constellation in a hybrid model where all...
Client-Led
Telenet Boosts Brand Loyalty with AI-powered Ethical Marketing
June 3, 2025, 1:15PM - 2:00PM PDT • Premier Ballroom 315
Discover how Telenet put the smile back into customer loyalty, even in a saturated market, with innovative ethical marketing. "Check and Smile" powered by Pega Customer Decision Hub AI is their innovative...