PegaWorld agenda
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Sponsor
Excellus BlueCross BlueShield: Transforming Customer Experience with Pega + AI
June 3, 2025, 1:15PM - 2:00PM PDT • Chairman's Ballroom 357
Discover how Excellus BlueCross BlueShield harnessed the power of Pega + AI to transform their customer experience and achieve remarkable results. From boosting Medicare sales to cutting grievance resolution times, their journey...
Pega-Led
Connect, Migrate, Succeed! Accelerate Your Pega Cloud Journey with "Cloud Secure Connect"
June 3, 2025, 1:15PM - 2:00PM PDT • Chairman's Ballroom 355
In today's fast-paced digital landscape, businesses need secure and seamless cloud migrations. In this session, you will learn how Pega Cloud Secure Connect simplifies this process by providing private connectivity solutions that...
Client-Led
Rapid Digital Transformation Through Process Orchestration
June 3, 2025, 2:15PM - 3:00PM PDT • Chairman's Ballroom 357
Roche's Pega cloud journey began in 2017. Today, the platform hosts over 80 innovative process automation applications that seamlessly serve diverse facets of the organization. This session offers an exclusive glimpse into...
Client-Led
Building Next-gen Member Service: Streamlining DCU Interactions with Customers
June 3, 2025, 3:15PM - 4:00PM PDT • Chairman's Ballroom 359
Witness the remarkable transformation of DCU using Pega technology. Through system integration and consolidation, DCU has improved operational efficiencies and member experience. By digitizing and streamlining loan origination, they have significantly increased...
Pega-Led
Constellation Adoption Strategies for Radical Success
June 3, 2025, 3:15PM - 4:00PM PDT • Chairman's Ballroom 369
Constellation is mainstream, but if you still haven't taken your first steps to achieve all the benefits that Pega's modern web architecture can deliver, join this session to learn how you can...