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PegaWorld
June 1-3, 2025 | Las Vegas, NV

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PegaWorld agenda

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Keynote

Enterprise Transformation with AI: Powering the Autonomous Enterprise

June 2, 2025, 9:00AM - 9:30AM PDT • Grand Garden Arena

In the age of AI, enterprises stand at a transformative crossroads. Join Alan Trefler as he explores how the powerful convergence of AI, agents, and workflow orchestration is revolutionizing how enterprises operate...

Keynote

Operation Autonomous: The Name's Infinity, Pega Infinity

June 2, 2025, 10:15AM - 11:00AM PDT • Grand Garden Arena

Join Kerim Akgonul as hepulls back the curtain on how Pega Infinity agents function like an elite network of digital operatives, each specialized in their mission – while working in...

Keynote

Beyond Resilience: Architecting Tomorrow's Enterprise

June 3, 2025, 10:30AM - 11:00AM PDT • Grand Garden Arena

In today's hyper-accelerated tech landscape, mere resilience isn't enough. Don Schuerman reveals how to transform unpredictability into agility through a build-for-change mindset. Learn how the fusion of adaptive technologies and a skillset...

Training

AI in Customer Service

June 1, 2025, 9:00AM - 12:30PM PDT • Chairman's Ballroom 369

Pega Customer Service™ is a premier application that predicts and manages today’s customer journey on a global scale. Be one of the first customers to get hands-on experience with the all new...

Training

Accelerate Project Delivery with Pega Blueprint™

June 1, 2025, 9:00AM - 12:30PM PDT • Chairman's Ballroom 366

Unlock the potential of low-code development with Pega Blueprint™. This hands-on training session will guide you through the essentials of using Pega Blueprint to streamline project delivery. Learn how to leverage generative...

Training

Pega UX: Essentials for Building Applications with Constellation

June 1, 2025, 9:00AM - 12:30PM PDT • Chairman's Ballroom 367

Calling all citizen developers and traditional Pega developers. Learn how Constellation works, from end user to developer. Create beautiful, fast, upgrade-proof workflow applications quicker using Constellation and Blueprint for both back-office and...

Training

Introduction to Pega Sales Automation™

June 1, 2025, 9:00AM - 12:30PM PDT • Chairman's Ballroom 365

In today's fast-paced and ever-evolving market landscape, optimizing sales performance is crucial for business success. Join our session to discover the value of Pega Sales Automation™ in transforming your sales operations. Learn...

Training

Introduction to Pega Customer Decision Hub™

June 1, 2025, 9:00AM - 12:30PM PDT • Chairman's Ballroom 368

Discover how Pega Customer Decision Hub™ solves business problems and delivers the right action during every customer interaction using omni-channel AI. This hands-on training session will cover essentials and the latest features...

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