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PegaWorld
June 1-3, 2025 | Las Vegas, NV

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PegaWorld agenda

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Keynote

Enterprise Transformation with AI: Powering the Autonomous Enterprise

June 2, 2025, 9:00AM - 9:30AM PDT • Grand Garden Arena

In the age of AI, enterprises stand at a transformative crossroads. Join Alan Trefler as he explores how the powerful convergence of AI, agents, and workflow orchestration is revolutionizing how enterprises operate...

Keynote

Operation Autonomous: The Name's Infinity, Pega Infinity

June 2, 2025, 10:15AM - 11:00AM PDT • Grand Garden Arena

Join Kerim Akgonul as hepulls back the curtain on how Pega Infinity™ agents function like an elite network of digital operatives, each specialized in their mission – while working in...

Keynote

Powered by People: How Rabobank’s Culture Fosters AI Innovation

June 3, 2025, 9:00AM - 9:30AM PDT • Grand Garden Arena

At Rabobank, innovation isn’t just a buzzword. We innovate to lead. In this session, we’ll explore how the bank’s Financial and Economic Crimes (FEC) unit is using Pega and generative AI to...

Keynote

Orchestrating the Future of Customer Experience with AI

June 3, 2025, 9:30AM - 10:00AM PDT • Grand Garden Arena

A decade of digital transformation has propelled Verizon to the forefront of applied AI, fostering deeper customer conversations and driving significant NPS improvements. Building on this foundation, Verizon is pioneering a future...

Keynote

Beyond Resilience: Architecting Tomorrow's Enterprise

June 3, 2025, 10:30AM - 11:00AM PDT • Grand Garden Arena

In today's hyper-accelerated tech landscape, mere resilience isn't enough. Don Schuerman reveals how to transform unpredictability into agility through a build-for-change mindset. Learn how the fusion of adaptive technologies and a skillset...

Training

AI in Customer Service

June 1, 2025, 9:00AM - 12:30PM PDT • Chairman's Ballroom 369

Pega Customer Service™ is a premier application that predicts and manages today’s customer journey on a global scale. Be one of the first customers to get hands-on experience with the all new...

Training

Accelerate Project Delivery with Pega Blueprint™

June 1, 2025, 9:00AM - 12:30PM PDT • Chairman's Ballroom 366

Unlock the potential of low-code development with Pega Blueprint™. This hands-on training session will guide you through the essentials of using Pega Blueprint to streamline project delivery. Learn how to leverage generative...

Training

Accelerate Project Delivery with Pega Blueprint™

June 1, 2025, 1:30PM - 5:00PM PDT • Chairman's Ballroom 366

Unlock the potential of low-code development with Pega Blueprint™. This hands-on training session will guide you through the essentials of using Pega Blueprint to streamline project delivery. Learn how to leverage generative...

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