Skip to main content

PegaWorld
June 1-3, 2025 | Las Vegas, NV

Register now

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice

PegaWorld agenda

View the agenda
(Clear filters)
Showing 50 results.

Filters

Days

Session Type

Topic

Industry

Product

Sponsor

Reinventing Work with Agentic AI

June 2, 2025, 1:15PM - 2:00PM PDT • Chairman's Ballroom 363

As the rise of agentic AI shapes the workforce, and companies like Pega enable agents to automate and simplify complex tasks, business leaders must address the unique dynamics of integrating AI. This...

Panel

The Future of Customer Engagement: From Blueprint to Bottom Line with Customer Decision Hub

June 2, 2025, 1:15PM - 2:00PM PDT • Premier Ballroom 316

Visualize the full potential of your customer engagement program when you adopt a 1:1 Next Best Action approach. The new Customer Engagement Blueprint allows marketers and analytics teams to collaborate with Pega...

Pega-Led

Smart Mobility Plans, Smarter Networks: TM Forum Inspired AI Catalysts for CSP Evolution

June 2, 2025, 1:15PM - 2:00PM PDT • Chairman's Ballroom 365

Discover how TM Forum’s top Catalysts are shaping the future of telecommunications. This session showcases how CSPs are evolving with cutting-edge AI, transforming both customer experience and network intelligence. From dynamically personalized...

Client-Led

A Fireside Chat - U.S. Bank's Operations Transformation Journey: Customer Service with Pega Voice AI

June 2, 2025, 2:15PM - 3:00PM PDT • Chairman's Ballroom 365

Discover how U.S. Bank is revolutionizing service by leveraging Pega Customer Service™ with Pega Voice AI™ and Pega Cloud® in this fireside chat. From expanding fraud and disputes channels to implementing a...

Panel

Bovemij & ING Accelerating Enterprise Value: How Leading COEs Drive Continuous Innovation with Pega

June 2, 2025, 2:15PM - 3:00PM PDT • Premier Ballroom 316

In today's rapidly evolving business landscape, organizations are seeking ways to accelerate digital transformation while ensuring consistent value delivery across the enterprise. This panel discussion brings together industry leaders who have successfully...

Pega-Led

Pega-as-a-Service & GenAI: The Autonomous Enterprise in Action!

June 2, 2025, 2:15PM - 3:00PM PDT • Chairman's Ballroom 357

Discover how Pega's leading clients are transitioning to Pega-as-a-Service and using Pega's latest GenAI innovations to streamline operations, enhance customer engagement, and automate customer service. Join us to learn about how clients...

Pega-Led

Exploring the Future of Agentic AI - and Beyond

June 2, 2025, 2:15PM - 3:00PM PDT • Premier Ballroom 317

AI is gaining more autonomy, and Agentic AI is a prime example of that. Pega is uniquely positioned to empower agents with an extensive kit of processes and tools, ensuring their operations...

iNnovation Hub

Experiences of the Future

June 2, 2025, 2:30PM - 2:45PM PDT • Innovation Hub (Marquee Ballroom)

Embrace tomorrow's possibilities today with "Experiences of the Future". Enable impactful conversational experiences across channels by embedding agentic automation directly into complex processes helping organizations in their path to becoming true autonomous...

Share this page Share via X Share via LinkedIn Copying...
Copied!