PegaWorld agenda
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Client-Led
Building Next-gen Member Service: Streamlining DCU Interactions with Customers
June 3, 2025, 3:15PM - 4:00PM PDT • Chairman's Ballroom 359
Witness the remarkable transformation of DCU using Pega technology. Through system integration and consolidation, DCU has improved operational efficiencies and member experience. By digitizing and streamlining loan origination, they have significantly increased...
Client-Led
Transforming Legal Operations: Full automation with GenAI and the new era of legal operations
June 3, 2025, 3:15PM - 4:00PM PDT • Chairman's Ballroom 361
Have you ever imagined missing an SLA deadline at court? Well, Santander Group doesn't want that! Santander has implemented brand new journeys in Pega to manage different kinds of lawsuits, using Pega...