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PegaWorld
June 1-3, 2025 | Las Vegas, NV

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PegaWorld agenda

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Client-Led

Using Pega's AI-driven Platform to Innovate at Bradesco

June 2, 2025, 1:15PM - 2:00PM PDT • Chairman's Ballroom 355

Bradesco, one of the largest and most traditional financial institutions in Brazil, adopted Pega technology to streamline wholesale credit operations. Leveraging Pega Intelligent Automation, Pega Process AI™, and Pega GenAI Blueprint™, all...

iNnovation Hub

Modernizing and Scaling Pega Adoption

June 2, 2025, 1:15PM - 1:30PM PDT • Innovation Hub (Marquee Ballroom)

Join us at the Pega Innovation Hub Partner Demo Theatre to explore SAILONOMOUS, Tech Mahindra’s proprietary framework for modernizing legacy systems and accelerating digital transformation. Leveraging Pega GenAI Blueprint, Constellation UI, and...

Panel

The Future of Customer Engagement: From Blueprint to Bottom Line with Customer Decision Hub

June 2, 2025, 1:15PM - 2:00PM PDT • Premier Ballroom 316

Visualize the full potential of your customer engagement program when you adopt a 1:1 Next Best Action approach. The new Customer Engagement Blueprint allows marketers and analytics teams to collaborate with Pega...

Pega-Led

Smart Mobility Plans, Smarter Networks: TM Forum Inspired AI Catalysts for CSP Evolution

June 2, 2025, 1:15PM - 2:00PM PDT • Chairman's Ballroom 365

Discover how TM Forum’s top Catalysts are shaping the future of telecommunications. This session showcases how CSPs are evolving with cutting-edge AI, transforming both customer experience and network intelligence. From dynamically personalized...

Client-Led

Speeding Up: How Deutsche Telekom Utilizes Blueprint and Reference Case Management to Accelerate Time to Market

June 2, 2025, 2:15PM - 3:00PM PDT • Chairman's Ballroom 359

Facing the challenge of retiring a legacy system that hosts hundreds of HR processes until the end of next year, Deutsche Telekom was looking for any measures to implement processes faster. Enter...

Client-Led

Revolutionizing Banking with AI: MUFG Bank, Ltd.’s Digital Transformation

June 2, 2025, 2:15PM - 3:00PM PDT • Chairman's Ballroom 361

MUFG Bank, Ltd is revolutionizing its operations with cutting-edge digital technologies, from AI-driven customer service to automated consumer finance processes by using Pega. Hear about the bank's efforts to enhance and streamline...

Pega-Led

Break Free from Legacy: AI-led Mainframe Transformation with AWS & Pega

June 2, 2025, 2:15PM - 3:00PM PDT • Chairman's Ballroom 355

It’s time to put an end to technical debt. This session will explore how Pega GenAI™ Blueprint redefines process discovery and legacy transformation to design a cloud-ready version of your application. Learn...

iNnovation Hub

Accelerating Transformation and Modernization with Process Mining, AI, and Blueprint

June 2, 2025, 4:15PM - 4:30PM PDT • Innovation Hub (Marquee Ballroom)

After years of investment focused heavily on front-office and client-facing systems, Banks and FI’s have recognized a difficult reality: they cannot deliver truly excellent end-to-end client experiences unless they transform and modernize...

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