Passer directement au contenu principal

PegaWorld
June 1-3, 2025 | Las Vegas, NV

Register now

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice

PegaWorld agenda

View the agenda
(Effacer les filtres)
34 résultats renvoyés.

Filtres

Jours

Type de session

Sujet

Industry

Produit

Sponsor

Excellus BlueCross BlueShield: Transforming Customer Experience with Pega + AI

June 3, 2025, 1:15PM - 2:00PM PDT • Chairman's Ballroom 357

Discover how Excellus BlueCross BlueShield harnessed the power of Pega + AI to transform their customer experience and achieve remarkable results. From boosting Medicare sales to cutting grievance resolution times, their journey...

Panel

Maximizing Business Benefits with AI: How Banco BHD & Citi Drove Adoption of AI

June 3, 2025, 1:15PM - 2:00PM PDT • Premier Ballroom 316

The most successful organizations are those that genuinely put their customers first. But becoming customer-centric means adopting fresh strategies for customer engagement made possible by using AI to scale personalization. Discover how...

Client-Led

Customer Obsessed: Successes and Insights from National Australia Bank's Customer Brain Journey

June 3, 2025, 2:15PM - 3:00PM PDT • Chairman's Ballroom 361

NAB is now in its third year of a bold and ambitious implementation of their Customer Brain, built on Pega Customer Decision Hub™. In this session, they will share how they have...

Client-Led

Ethoca and Pega: delighting customers with expedited dispute resolution

June 3, 2025, 2:15PM - 3:00PM PDT • Premier Ballroom 317

Because traditional chargeback processes are costly and time consuming, credit card issuers need to evaluate all early resolution options. Ethoca, a Mastercard company, connects thousands of the world’s largest merchants, issuers, and...

Sponsor

Capgemini AI-Powered Legacy Transformation: Break Free from Your Legacy Apps and Fast-Track Your Pega Infinity Journey

June 3, 2025, 2:15PM - 3:00PM PDT • Chairman's Ballroom 355

Discover how Capgemini’s AI-Assisted Legacy Modernization (CAALM), powered by Pega Infinity and GenAI Blueprint, can transform your business. Learn best practices to automate migration, streamline workflows, and integrate data seamlessly for enabling...

Pega-Led

The Future of Banking in an Agentic World

June 3, 2025, 2:15PM - 3:00PM PDT • Chairman's Ballroom 363

The transition to a perfectly balanced future with the right combination of autonomous work and personal advice in banking starts now. There has never been greater potential to re-imagine business processes with...

Client-Led

Building Next-gen Member Service: Streamlining DCU Interactions with Customers

June 3, 2025, 3:15PM - 4:00PM PDT • Chairman's Ballroom 359

Witness the remarkable transformation of DCU using Pega technology. Through system integration and consolidation, DCU has improved operational efficiencies and member experience. By digitizing and streamlining loan origination, they have significantly increased...

Client-Led

Transforming Legal Operations: Full automation with GenAI and the new era of legal operations

June 3, 2025, 3:15PM - 4:00PM PDT • Chairman's Ballroom 361

Have you ever imagined missing an SLA deadline at court? Well, Santander Group doesn't want that! Santander has implemented brand new journeys in Pega to manage different kinds of lawsuits, using Pega...

Partager cette page Share via X Share via LinkedIn Copying...
Copied!