
PegaWorld agenda
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Training
Introduction to Pega Sales Automation™
June 1, 2025, 9:00AM - 12:30PM PDT • Chairman's Ballroom 365

Training
Introduction to Pega Customer Decision Hub™
June 1, 2025, 9:00AM - 12:30PM PDT • Chairman's Ballroom 368
Discover how Pega Customer Decision Hub™ solves business problems and delivers the right action during every customer interaction using omni-channel AI. This hands-on training session will cover essentials and the latest features...

Training
Pega On-site Certifications
June 1, 2025, 9:30AM - 5:00PM PDT • Room 201
Sunday, June 1: 9:30 AM, 12:30 PM, 3:30 PM
Monday, June 2: 11:30 AM, 2:30 PM
Tuesday, June 3: 11:30 AM, 2:30 PM
Pega’s Professional Certification Program ensures you have the...

Pega-Led
Build and Accelerate your SaaS Business with Launchpad
June 1, 2025, 1:00PM - 3:00PM PDT • Conference Center, Room 352

Training
Pega Constellation Beyond the Basics: Advanced Features and Extensions
June 1, 2025, 1:30PM - 5:00PM PDT • Chairman's Ballroom 367

Training
Preparing for Pega Cloud and Accelerating the Upgrade to Pega-as-a-Service
June 1, 2025, 1:30PM - 5:00PM PDT • Chairman's Ballroom 369

Training
Gen AI for End Users: Using Coach and Knowledge Buddy
June 1, 2025, 1:30PM - 5:00PM PDT • Chairman's Ballroom 365
Elevate your enterprise operations by empowering every team member to become a top performer with the Pega Platform™, featuring AI-powered contextual guidance. Join this session to learn how Pega GenAI Coach™ seamlessly...

Training
Mastering Modern Marketing: Advanced Strategies for AI-Driven Customer Engagement
June 1, 2025, 1:30PM - 5:00PM PDT • Chairman's Ballroom 368
This is a comprehensive program covering essential strategies for omni-channel and always-on marketing. Participants will learn about the latest trends and challenges, dynamic customer journeys, AI-driven personalization, and action optionality to improve...