PegaWorld agenda
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Sponsor
Capgemini AI-Powered Legacy Transformation: Break Free from Your Legacy Apps and Fast-track Your Pega Infinity Journey
June 3, 2025, 2:15PM - 3:00PM PDT • Chairman's Ballroom 355
Discover how Capgemini’s AI-Assisted Legacy Modernization (CAALM), powered by Pega Infinity and GenAI Blueprint, can transform your business. Learn best practices to automate migration, streamline workflows, and integrate data seamlessly for enabling...
Panel
Adqura, Natwest & Suncorp Bank: Transforming Marketing with Customer Engagement Blueprint
June 3, 2025, 2:15PM - 3:00PM PDT • Premier Ballroom 316
Join us for an insightful breakout session where we delve into the transformational capabilities of the Customer Engagement Blueprint. This session will illuminate how the Blueprint can visualize, jumpstart, and scale 1:1...
Pega-Led
How AI-powered Development with Pega Leads to 8x Faster Go-lives
June 3, 2025, 2:15PM - 3:00PM PDT • Chairman's Ballroom 365
AI represents a massive opportunity to upskill developers fast & enable enterprises to go from idea to value faster than ever. In this session, discover how Pega is infusing AI across the...
Pega-Led
Agentic Customer Service isn't Magic: how to deliver the power of agentic automation safely and successfully
June 3, 2025, 2:15PM - 3:00PM PDT • Chairman's Ballroom 369
Customer service is poised to be transformed by a new wave agentic systems that aim to take on much of the work traditionally delivered by service staff. The promise is real, but...
Panel
Product Roadmap Q&A: The Future of Pega’s Packaged Applications
June 3, 2025, 3:15PM - 4:00PM PDT • Premier Ballroom 316
Pega’s applications—Customer Service, Customer Decision Hub, Sales Automation, Process Mining, Robotic Process Automation, and other industry-specific applications—take full advantage of everything AI has to offer. Join this session to hear directly from...
Pega-Led
Making Every Employee Your Best Employee: How AI Can Eliminate Blockers to Your Success
June 3, 2025, 3:15PM - 4:00PM PDT • Chairman's Ballroom 357
Discover how unified workflow automation and AI decisioning can eliminate blind spots, accelerate learning & onboarding, and elevate every customer experience. We'll share the top 5 ways you can infuse Pega GenAI™...
Pega-Led
Constellation Adoption Strategies for Radical Success
June 3, 2025, 3:15PM - 4:00PM PDT • Chairman's Ballroom 369
Constellation is mainstream, but if you still haven't taken your first steps to achieve all the benefits that Pega's modern web architecture can deliver, join this session to learn how you can...
Pega-Led
Establishing Excellence in Low Code Applications
June 3, 2025, 3:15PM - 4:00PM PDT • Chairman's Ballroom 355
Ideate Faster, Build Faster, Work Smarter—these are all great aspirations for citizen-led low-code application development. In this talk, Fritz von Bulow, Pega Field CTO, will share the essential ingredients for operationalizing these...