
PegaWorld agenda
View the agenda
Sponsor
AI-Driven Smart Cities & Compliance: MOMAH & Aaseya’s Journey in Inspections, CRM, and Urban Transformation
June 2, 2025, 11:30AM - 12:15PM PDT • Chairman's Ballroom 357

Pega-Led
Pega 101: AI-Driven Innovation for Transformative Business Operations
June 2, 2025, 11:30AM - 12:15PM PDT • Chairman's Ballroom 363

Client-Led
The Inside Scoop: NatWest's Modernization of Decisioning
June 2, 2025, 1:15PM - 2:00PM PDT • Chairman's Ballroom 359

Partner-Led
New York Life Transforms Claims Experience with Pega Customer Service
June 2, 2025, 1:15PM - 2:00PM PDT • Chairman's Ballroom 369

iNnovation Hub
Modernizing and Scaling Pega Adoption
June 2, 2025, 1:15PM - 1:30PM PDT • Innovation Hub (Marquee Ballroom)

Pega-Led
Vision for Healthcare in an Agentic World
June 2, 2025, 1:15PM - 2:00PM PDT • Chairman's Ballroom 357
Can an agentic world finally deliver on the promise of transforming Healthcare? Imagine a world where a fabric of agents is used to accomplish complex tasks across the lifecycle of members/patients to...

Pega-Led
Smart Mobility Plans, Smarter Networks: TM Forum Inspired AI Catalysts for CSP Evolution
June 2, 2025, 1:15PM - 2:00PM PDT • Chairman's Ballroom 365
Discover how TM Forum’s top Catalysts are shaping the future of telecommunications. This session showcases how CSPs are evolving with cutting-edge AI, transforming both customer experience and network intelligence. From dynamically personalized...

Client-Led
Speeding Up: How Deutsche Telekom Utilizes Blueprint and Reference Case Management to Accelerate Time to Market
June 2, 2025, 2:15PM - 3:00PM PDT • Chairman's Ballroom 359