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PegaWorld
June 1-3, 2025 | Las Vegas, NV

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PegaWorld agenda

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Pega-Led

Smart Mobility Plans, Smarter Networks: TM Forum Inspired AI Catalysts for CSP Evolution

June 2, 2025, 1:15PM - 2:00PM PDT • Chairman's Ballroom 365

Discover how TM Forum’s top Catalysts are shaping the future of telecommunications. This session showcases how CSPs are evolving with cutting-edge AI, transforming both customer experience and network intelligence. From dynamically personalized...

iNnovation Hub

The Future is Now: Reimagine, Redefine and Reshape

June 2, 2025, 1:40PM - 1:55PM PDT • Innovation Hub (Marquee Ballroom)

This session introduces a transformation framework based on three key pillars. - Reimagine: Envisioning the future of enterprise with Agentic AI and Intelligent Process Orchestration - Redefine: Modernizing legacy processes using GenAI...

iNnovation Hub

Using ABBYY Process AI To Predict and Prove ROI of Agentic Automation

June 2, 2025, 2:05PM - 2:20PM PDT • Innovation Hub (Marquee Ballroom)

The hype surrounding agentic automation to optimize operations is universal, yet predicting and proving project ROI remains a mystery. This presentation explores how ABBYY Process AI bridges the gap across agent discovery...

Client-Led

Speeding Up: How Deutsche Telekom Utilizes Blueprint and Reference Case Management to Accelerate Time to Market

June 2, 2025, 2:15PM - 3:00PM PDT • Chairman's Ballroom 359

Facing the challenge of retiring a legacy system that hosts hundreds of HR processes until the end of next year, Deutsche Telekom was looking for any measures to implement processes faster. Enter...

Client-Led

Revolutionizing Banking with AI: MUFG Bank, Ltd.’s Digital Transformation

June 2, 2025, 2:15PM - 3:00PM PDT • Chairman's Ballroom 361

MUFG Bank, Ltd is revolutionizing its operations with cutting-edge digital technologies, from AI-driven customer service to automated consumer finance processes by using Pega. Hear about the bank's efforts to enhance and streamline...

Panel

Bovemij & ING Accelerating Enterprise Value: How Leading COEs Drive Continuous Innovation with Pega

June 2, 2025, 2:15PM - 3:00PM PDT • Premier Ballroom 316

In today's rapidly evolving business landscape, organizations are seeking ways to accelerate digital transformation while ensuring consistent value delivery across the enterprise. This panel discussion brings together industry leaders who have successfully...

Pega-Led

Pega-as-a-Service & GenAI: The Autonomous Enterprise in Action!

June 2, 2025, 2:15PM - 3:00PM PDT • Chairman's Ballroom 357

Discover how Pega's leading clients are transitioning to Pega-as-a-Service and using Pega's latest GenAI innovations to streamline operations, enhance customer engagement, and automate customer service. Join us to learn about how clients...

Pega-Led

Exploring the Future of Agentic AI - and Beyond

June 2, 2025, 2:15PM - 3:00PM PDT • Premier Ballroom 317

AI is gaining more autonomy, and Agentic AI is a prime example of that. Pega is uniquely positioned to empower agents with an extensive kit of processes and tools, ensuring their operations...

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