Pega is more than just software
We’re unified-customer-engagement ware. Simplified-process-automation ware. Digital-aftermarket-services ware. And that’s-just-the-beginning ware.
Ensure a seamless digital customer journey and aftermarket service experience – all at scale.
As PACCAR transforms into a service provider, your customers will expect more. Be ready to exceed those expectations with Pega’s industrial-strength digital aftermarket and customer engagement solutions. Start from the middle out to align critical customer moments with business outcomes. Use low-code agility and end-to-end automation to simplify processes across your organization and evolve – fast. Centralize data to provide truly personal experiences for your customers – no matter where they connect with you. Plus, stay ahead of customers’ needs to fix what’s wrong with a product before they even call with our market-leading real-time omni-channel AI. That’s how we define next-gen-business ware.
Analyst Report
All roads lead to the Pega Customer Decision Hub™
In its recent report, Ovum wrote: “Pega sets the bar high for real-time contextually relevant customer engagement.” Read how we set the standard.
Center-Out Explained
Don Schuerman guides you through Pega’s unique approach to Center-Out™ digital transformation in this short video.
Case Study
Ford’s next-best-action success story
Ford saw a 26% increase in conversion for their FordPass Mobile App in only three weeks. Learn what got them there.
“PACCAR will deliver continued profitable growth for its truck manufacturing by providing superb customer service to buyers of all its rigs and generate excellent returns.”
Meet the Pega Team
Joe Ryan
Account Executive
949-374-1351
[email protected]
Dominick De Leone
Account Executive
503-507-1209
[email protected]
Irfan Kawosa
Automotive Industry Leader
214-934-2889
[email protected]
Steven P. Silver
Vice President – Global Industry Market Leader, Automotive, Manufacturing & High Tech
310-503-1488
[email protected]
Gene McQuaid
Managing Director - Automotive, Manufacturing & High Tech
857-856-2148
[email protected]
Carolyn Rostetter
Senior Director - Automotive, Manufacturing & High Tech
813-486-7069
[email protected]
Michelle Garcia
Director - Automotive, Manufacturing & High Tech
615-856-4892
[email protected]
Greg Pope
Senior Solutions Consultant
617-498-8858
[email protected]
Mike Talley
Senior Client Success Manager
857-856-2088
[email protected]
Kevin Swanson
Consulting Solutions Executive
323-205-5558
[email protected]