PegaWorld agenda
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Training
Introduction to Pega Sales Automation™
June 1, 2025, 9:00AM - 12:30PM PDT • Chairman's Ballroom 365
Training
Gen AI for End Users: Using Coach and Knowledge Buddy
June 1, 2025, 1:30PM - 5:00PM PDT • Chairman's Ballroom 365
Elevate your enterprise operations by empowering every team member to become a top performer with the Pega Platform™, featuring AI-powered contextual guidance. Join this session to learn how Pega GenAI Coach™ seamlessly...
Client-Led
CRM Redefined: Innovation, Insight, and Value
June 2, 2025, 1:15PM - 2:00PM PDT • Premier Ballroom 315
Pega-Led
Pega-as-a-Service & GenAI: The Autonomous Enterprise in Action!
June 2, 2025, 2:15PM - 3:00PM PDT • Chairman's Ballroom 357
Pega-Led
Access NOT Denied: Navigating the New EU Accessibility Legislation with Constellation and Pega GenAI
June 2, 2025, 3:15PM - 4:00PM PDT • Chairman's Ballroom 369
Client-Led
Swift, Citi and JP Morgan discuss how to achieve the G20 goals for payments efficiency
June 3, 2025, 11:30AM - 12:15PM PDT • Premier Ballroom 316
In an era where efficiency and accuracy are paramount, join industry payments leaders from Swift, JP Morgan, Citi and Pega as they discuss solutions designed to transform the landscape of payment exceptions...
Sponsor
Excellus BlueCross BlueShield: Transforming Customer Experience with Pega + AI
June 3, 2025, 1:15PM - 2:00PM PDT • Chairman's Ballroom 357
Pega-Led
Agentic Customer Service isn't Magic: how to deliver the power of agentic automation safely and successfully
June 3, 2025, 2:15PM - 3:00PM PDT • Chairman's Ballroom 369