
PegaWorld agenda
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Training
Preparing for Pega Cloud and Accelerating the Upgrade to Pega-as-a-Service
June 1, 2025, 1:30PM - 5:00PM PDT • Chairman's Ballroom 369

Client-Led
Achieving Economies of Scale with Pega Smart Dispute
June 2, 2025, 11:30AM - 12:15PM PDT • Chairman's Ballroom 355

Client-Led
We are the Champions: How Groupama is Overhauling Customer Relationships to Surpass Customer Satisfaction
June 2, 2025, 11:30AM - 12:15PM PDT • Chairman's Ballroom 359

Sponsor
Prime Therapeutics and Virtusa Accelerate Clinical Reviews to Speed Medically Necessary Therapies for Patients
June 2, 2025, 11:30AM - 12:15PM PDT • Chairman's Ballroom 361

Client-Led
Using Pega's AI-driven Platform to Innovate at Bradesco
June 2, 2025, 1:15PM - 2:00PM PDT • Chairman's Ballroom 355

Client-Led
Prime Therapeutics: Maximizing ROI by Migrating to Cloud
June 2, 2025, 1:15PM - 2:00PM PDT • Premier Ballroom 317
Discover how Prime Therapeutics unlocked ROI and accelerated innovation by migrating 12+ applications to cloud. This move to a modern deployment architecture is freeing up resources to focus on business outcomes. Hear...

Client-Led
The Inside Scoop: NatWest's Modernization of Decisioning
June 2, 2025, 1:15PM - 2:00PM PDT • Chairman's Ballroom 359

Client-Led
CRM Redefined: Innovation, Insight, and Value
June 2, 2025, 1:15PM - 2:00PM PDT • Premier Ballroom 315