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PegaWorld
June 1-3, 2025 | Las Vegas, NV

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Session: Keynote

Transforming Tomorrow, Today: Unilever's Path to the Autonomous Enterprise

Date and Location

TBD

Speaker(s)

  • Francis Castro
    Head of Digital and Technology Customer Operations
    Unilever
Digital transformation isn’t just about automation – it’s about building a foundation that can evolve and scale. Join us as we explore how Unilever redefined its order-to-cash process using the power of reuse and intelligent automation. Learn how Pega’s approach to reuse and scale accelerated ROI, transforming fragmented data and processes into a streamlined, data-driven engine. With millions of orders and claims to be orchestrated across their markets, discover how Unilever achieved efficient distributor onboarding in just weeks and unlocked vast efficiency gains – all while laying a foundation for continuous innovation.


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