PegaWorld agenda
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Client-Led
Using Pega's AI-driven Platform to Innovate at Bradesco
June 2, 2025, 1:15PM - 2:00PM PDT • Chairman's Ballroom 355
Bradesco, one of the largest and most traditional financial institutions in Brazil, adopted Pega technology to streamline wholesale credit operations. Leveraging Pega Intelligent Automation, Pega Process AI™, and Pega GenAI Blueprint™, all...
Client-Led
Revolutionizing Banking with AI: MUFG Bank, Ltd.’s Digital Transformation
June 2, 2025, 2:15PM - 3:00PM PDT • Chairman's Ballroom 361
MUFG Bank, Ltd is revolutionizing its operations with cutting-edge digital technologies, from AI-driven customer service to automated consumer finance processes by using Pega. Hear about the bank's efforts to enhance and streamline...
iNnovation Hub
Accelerating Transformation and Modernization with Process Mining, AI, and Blueprint
June 2, 2025, 4:15PM - 4:30PM PDT • Innovation Hub (Marquee Ballroom)
After years of investment focused heavily on front-office and client-facing systems, Banks and FI’s have recognized a difficult reality: they cannot deliver truly excellent end-to-end client experiences unless they transform and modernize...
Sponsor
Transforming Customer Interactions – Insights from Northwestern Mutual's Pega Implementation
June 3, 2025, 11:30AM - 12:15PM PDT • Chairman's Ballroom 369
Join us to learn how Northwestern Mutual leveraged Pega’s leading customer service tools to improve efficiency, improve customer interactions and experience, navigate a complex data environment, and integrate disparate applications to create...
Sponsor
Capgemini AI-Powered Legacy Transformation: Break Free from Your Legacy Apps and Fast-Track Your Pega Infinity Journey
June 3, 2025, 2:15PM - 3:00PM PDT • Chairman's Ballroom 355
Discover how Capgemini’s AI-Assisted Legacy Modernization (CAALM), powered by Pega Infinity and GenAI Blueprint, can transform your business. Learn best practices to automate migration, streamline workflows, and integrate data seamlessly for enabling...