PegaWorld agenda
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Keynote
Enterprise Transformation with AI: Powering the Autonomous Enterprise
June 2, 2025, 9:00AM - 9:30AM PDT • Grand Garden Arena
In the age of AI, enterprises stand at a transformative crossroads. Join Alan Trefler as he explores how the powerful convergence of AI, agents, and workflow orchestration is revolutionizing how enterprises operate...
Keynote
Operation Autonomous: The Name's Infinity, Pega Infinity
June 2, 2025, 10:15AM - 11:00AM PDT • Grand Garden Arena
Join as Kerim Akgonul pulls back the curtain on how Pega Infinity agents function like an elite network of digital operatives, each specialized in their mission – while working in perfect synchronization...
Training
AI in Customer Service
June 1, 2025, 9:00AM - 12:30PM PDT • Chairman's Ballroom 369
Step into the future of customer service with Pega's groundbreaking AI innovations coming in our upcoming Customer Service '25 release. In this hands-on session, you'll explore how our comprehensive AI ecosystem -...
Training
Accelerate Project Delivery with Pega Blueprint™
June 1, 2025, 9:00AM - 12:30PM PDT • Chairman's Ballroom 366
Unlock the potential of low-code development with Pega Blueprint™. This hands-on training session will guide you through the essentials of using Pega Blueprint to streamline project delivery. Learn how to leverage generative...
Training
Pega UX: Essentials for Building Applications with Constellation
June 1, 2025, 9:00AM - 12:30PM PDT • Chairman's Ballroom 367
Calling all citizen developers and traditional Pega developers. Learn how Constellation works, from end user to developer. Create beautiful, fast, upgrade-proof workflow applications quicker using Constellation and Blueprint for both back-office and...
Training
Mastering Modern Marketing: Advanced Strategies for AI-Driven Customer Engagement
June 1, 2025, 1:30PM - 5:00PM PDT • Chairman's Ballroom 368
This is a comprehensive program covering essential strategies for omni-channel and always-on marketing. Participants will learn about the latest trends and challenges, dynamic customer journeys, AI-driven personalization, and action optionality to improve...
Training
Accelerate Project Delivery with Pega Blueprint™
June 1, 2025, 1:30PM - 5:00PM PDT • Chairman's Ballroom 366
Unlock the potential of low-code development with Pega Blueprint™. This hands-on training session will guide you through the essentials of using Pega Blueprint to streamline project delivery. Learn how to leverage generative...
Client-Led
Siemens: Accelerating Transformation with AI, Blueprint, & Constellation
June 2, 2025, 11:30AM - 12:15PM PDT • Chairman's Ballroom 369
Siemens is transforming its operations by automating critical workflows across industries like manufacturing, energy, and healthcare. As a longstanding partner of Pega’s, Siemens has been leveraging Pega’s AI-driven platform to streamline processes...