PegaWorld agenda
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Pega-Led
Smart Mobility Plans, Smarter Networks: TM Forum Inspired AI Catalysts for CSP Evolution
June 2, 2025, 1:15PM - 2:00PM PDT • Chairman's Ballroom 365
Discover how TM Forum’s top Catalysts are shaping the future of telecommunications. This session showcases how CSPs are evolving with cutting-edge AI, transforming both customer experience and network intelligence. From dynamically personalized...
Client-Led
Speeding Up: How Deutsche Telekom Utilizes Blueprint and Reference Case Management to Accelerate Time to Market
June 2, 2025, 2:15PM - 3:00PM PDT • Chairman's Ballroom 359
Facing the challenge of retiring a legacy system that hosts hundreds of HR processes until the end of next year, Deutsche Telekom was looking for any measures to implement processes faster. Enter...
iNnovation Hub
Accelerating Transformation and Modernization with Process Mining, AI, and Blueprint
June 2, 2025, 4:15PM - 4:30PM PDT • Innovation Hub (Marquee Ballroom)
After years of investment focused heavily on front-office and client-facing systems, Banks and FI’s have recognized a difficult reality: they cannot deliver truly excellent end-to-end client experiences unless they transform and modernize...
Client-Led
Revolutionising B2B Telco Installations with Pega Blueprint
June 3, 2025, 11:30AM - 12:15PM PDT • Premier Ballroom 317
Proximus used a new, innovative way to transform a legacy application with a business-first approach. Discover how Pega Blueprint has created a new standard for innovation and collaboration slicing through complexity in...
Partner-Led
How the Dutch Government is Transforming Policy 40% Faster!
June 3, 2025, 11:30AM - 12:15PM PDT • Chairman's Ballroom 363
Imagine policy ideas quickly and seamlessly transform them into actionable solutions. Collaborating with the Dutch Government and the State Supervision of Mines (SodM), the policy-to-execution approach bridges ambitious policy concepts with practical...