PegaWorld agenda
Keynote
Enterprise Transformation with AI: Powering the Autonomous Enterprise
DATE TBD
In the age of AI, enterprises stand at a transformative crossroads. Join Alan Trefler as he explores how the powerful convergence of AI, agents, and workflow orchestration is revolutionizing how enterprises operate...
iNnovation Hub
The Future is Now: Reimagine, Redefine and Reshape
DATE TBD
This session introduces a transformation framework based on three key pillars.
- Reimagine: Envisioning the future of enterprise with Agentic AI and Intelligent Process Orchestration
- Redefine: Modernizing legacy processes using GenAI...
iNnovation Hub
Experiences of the Future
DATE TBD
Embrace tomorrow's possibilities today with "Experiences of the Future". Enable impactful conversational experiences across channels by embedding agentic automation directly into complex processes helping organizations in their path to becoming true autonomous...
iNnovation Hub
Accelerating Transformation and Modernization with Process Mining, AI, and Blueprint
DATE TBD
After years of investment focused heavily on front-office and client-facing systems, Banks and FI’s have recognized a difficult reality: they cannot deliver truly excellent end-to-end client experiences unless they transform and modernize...
iNnovation Hub
Introducing CONDOR: Revolutionizing Contract Automation with Pega-Powered Intelligence
DATE TBD
Imagine a world where contracts generate themselves, orchestrate collaboration on situational clauses, and know exactly where they need to go next. Introducing CONDOR, a Pega-powered, intelligent, and adaptive contract automation solution that...
iNnovation Hub
Out with the Old: Accelerate Legacy Modernization to Power Total Experience in an Agentic World
DATE TBD
At the heart of virtually every large organization is a massive anchor slowing a business down: the tech debt found in legacy IT systems. The partnership between HCLTech and Pega redefines legacy...
iNnovation Hub
Modernizing and Scaling Pega Adoption
DATE TBD
Join us at the Pega Innovation Hub Partner Demo Theatre to explore SAILONOMOUS, Tech Mahindra’s proprietary framework for modernizing legacy systems and accelerating digital transformation. Leveraging Pega GenAI Blueprint, Constellation UI, and...
Training
AI in Customer Service
June 1, 2025, 9:00AM - 12:30PM PDT • Chairman's Ballroom 369
Step into the future of customer service with Pega's groundbreaking AI innovations coming in our upcoming Customer Service '25 release. In this hands-on session, you'll explore how our comprehensive AI ecosystem -...