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PegaWorld
June 1-3, 2025 | Las Vegas, NV

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PegaWorld agenda

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Training

Preparing for Pega Cloud and Accelerating the Upgrade to Pega-as-a-Service

June 1, 2025, 1:30PM - 5:00PM PDT • Chairman's Ballroom 369

Learn how to prepare Pega for Pega Cloud® and upgrading to as-a-Service. This hands-on training session will cover the essentials of upgrading to Pega as-a-Service including best practices and tooling that will...

iNnovation Hub

Innovation Hub

June 2, 2025, 11:00AM - 6:00PM PDT • Innovation Hub (Marquee Ballroom)

Discover the future of technology and business transformation in the Innovation Hub. Dive into an immersive space where cutting-edge ideas come to life through interactive demos and hands-on experiences. Connect one-to-one with...

Client-Led

Achieving Economies of Scale with Pega Smart Dispute

June 2, 2025, 11:30AM - 12:15PM PDT • Chairman's Ballroom 355

Discover how BAC has transformed and centralized their Client Service operations across six countries by unifying and growing their Pega Smart Dispute™ platform, servicing Visa, Amex, and Mastercard for both issuers and...

Client-Led

We are the Champions: How Groupama is Overhauling Customer Relationships to Surpass Customer Satisfaction

June 2, 2025, 11:30AM - 12:15PM PDT • Chairman's Ballroom 359

Groupama has decided to launch a strategic transformation program aimed at overhauling customer relationships over the next 3-5 years. The objective of this transformation is two-fold: proactivity and transparency give the customer...

Sponsor

Prime Therapeutics and Virtusa Accelerate Clinical Reviews to Speed Medically Necessary Therapies for Patients

June 2, 2025, 11:30AM - 12:15PM PDT • Chairman's Ballroom 361

Join Prime Therapeutics and Virtusa to learn how Prime used Pega to simplify the complexities of Physician Clinical Reviews. Prior to Pega, the process of matching key therapies to patient needs was...

Pega-Led

Pega 101: AI-Driven Innovation for Transformative Business Operations

June 2, 2025, 11:30AM - 12:15PM PDT • Chairman's Ballroom 363

Join us for an insightful session on the latest advancements in the Pega Platform™, where you'll discover how AI-powered decisioning and workflow automation are revolutionizing business operations. Whether you're a newcomer or...

Client-Led

Using Pega's AI-driven Platform to Innovate at Bradesco

June 2, 2025, 1:15PM - 2:00PM PDT • Chairman's Ballroom 355

Bradesco, one of the largest and most traditional financial institutions in Brazil, adopted Pega technology to streamline wholesale credit operations. Leveraging Pega Intelligent Automation, Pega Process AI™, and Pega GenAI Blueprint™, all...

Client-Led

Prime Therapeutics: Maximizing ROI by Migrating to Cloud

June 2, 2025, 1:15PM - 2:00PM PDT • Premier Ballroom 317

Discover how Prime Therapeutics unlocked ROI and accelerated innovation by migrating 12+ applications to cloud. This move to a modern deployment architecture is freeing up resources to focus on business outcomes. Hear...

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