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PegaWorld
June 1-3, 2025 | Las Vegas, NV

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PegaWorld agenda

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Keynote

Transforming Tomorrow, Today: Unilever's Path to the Autonomous Enterprise

June 2, 2025, 9:30AM - 10:00AM PDT • Grand Garden Arena

Digital transformation isn’t just about automation – it’s about building a foundation that can evolve and scale. Join us as we explore how Unilever redefined its order-to-cash process using the power of...

Training

AI in Customer Service

June 1, 2025, 9:00AM - 12:30PM PDT • Chairman's Ballroom 369

Step into the future of customer service with Pega's groundbreaking AI innovations coming in our upcoming Customer Service '25 release. In this hands-on session, you'll explore how our comprehensive AI ecosystem -...

Training

Accelerate Project Delivery with Pega Blueprint™

June 1, 2025, 9:00AM - 12:30PM PDT • Chairman's Ballroom 366

Unlock the potential of low-code development with Pega Blueprint™. This hands-on training session will guide you through the essentials of using Pega Blueprint to streamline project delivery. Learn how to leverage generative...

Training

Pega UX: Essentials for Building Applications with Constellation

June 1, 2025, 9:00AM - 12:30PM PDT • Chairman's Ballroom 367

Calling all citizen developers and traditional Pega developers. Learn how Constellation works, from end user to developer. Create beautiful, fast, upgrade-proof workflow applications quicker using Constellation and Blueprint for both back-office and...

Training

Introduction to Pega Customer Decision Hub™

June 1, 2025, 9:00AM - 12:30PM PDT • Chairman's Ballroom 368

Discover how Pega Customer Decision Hub™ solves business problems and delivers the right action during every customer interaction using omni-channel AI. This hands-on training session will cover essentials and the latest features...

Training

Pega Constellation Beyond the Basics: Advanced Features and Extensions

June 1, 2025, 1:30PM - 5:00PM PDT • Chairman's Ballroom 367

Designed for Pega application developers who want to enhance their understanding of Pega's modern and open UI architecture.​ In this session, you'll learn about the multi-channel capability of Constellation, extending your traditional...

Training

Mastering Modern Marketing: Advanced Strategies for AI-Driven Customer Engagement

June 1, 2025, 1:30PM - 5:00PM PDT • Chairman's Ballroom 368

This is a comprehensive program covering essential strategies for omni-channel and always-on marketing. Participants will learn about the latest trends and challenges, dynamic customer journeys, AI-driven personalization, and action optionality to improve...

Training

Accelerate Project Delivery with Pega Blueprint™

June 1, 2025, 1:30PM - 5:00PM PDT • Chairman's Ballroom 366

Unlock the potential of low-code development with Pega Blueprint™. This hands-on training session will guide you through the essentials of using Pega Blueprint to streamline project delivery. Learn how to leverage generative...

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