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PegaWorld
June 1-3, 2025 | Las Vegas, NV

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PegaWorld agenda

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Keynote

Enterprise Transformation with AI: Powering the Autonomous Enterprise

June 2, 2025, 9:00AM - 9:30AM PDT • Grand Garden Arena

In the age of AI, enterprises stand at a transformative crossroads. Join Alan Trefler as he explores how the powerful convergence of AI, agents, and workflow orchestration is revolutionizing how enterprises operate...

Keynote

Operation Autonomous: The Name's Infinity, Pega Infinity

June 2, 2025, 10:15AM - 11:00AM PDT • Grand Garden Arena

Join Kerim Akgonul as hepulls back the curtain on how Pega Infinity™ agents function like an elite network of digital operatives, each specialized in their mission – while working in...

Keynote

Beyond Resilience: Architecting Tomorrow's Enterprise

June 3, 2025, 10:30AM - 11:00AM PDT • Grand Garden Arena

In today's hyper-accelerated tech landscape, mere resilience isn't enough. Don Schuerman reveals how to transform unpredictability into agility through a build-for-change mindset. Learn how the fusion of adaptive technologies and a skillset...

Training

Mastering Modern Marketing: Advanced Strategies for AI-Driven Customer Engagement

June 1, 2025, 1:30PM - 5:00PM PDT • Chairman's Ballroom 368

This is a comprehensive program covering essential strategies for omni-channel and always-on marketing. Participants will learn about the latest trends and challenges, dynamic customer journeys, AI-driven personalization, and action optionality to improve...

iNnovation Hub

Innovation Hub

June 2, 2025, 11:00AM - 6:00PM PDT • Innovation Hub (Marquee Ballroom)

Discover the future of technology and business transformation in the Innovation Hub. Dive into an immersive space where cutting-edge ideas come to life through interactive demos and hands-on experiences. Connect one-to-one with...

Client-Led

Shifting into High Gear: Citibank's Path to Scalable, High-powered Marketing Operations

June 2, 2025, 11:30AM - 12:15PM PDT • Chairman's Ballroom 365

Gain insights from Citibank on how shifting from an execution-focused approach to a strategic, AI-driven model has streamlined marketing operations. Citibank's Omni-Channel Decision Engine powered by Pega Customer Decision Hub™ enabled them...

Client-Led

Re-imagining Tomorrow's Networks Today: Vodafone's AI-Powered Blueprint for Telecommunications Transformation

June 2, 2025, 11:30AM - 12:15PM PDT • Premier Ballroom 317

In an era where connectivity underpins every facet of modern life, the architecture of telecommunications networks and the business that manages them has never been more crucial. This interactive panel discussion invites...

Sponsor

AI-Driven Smart Cities & Compliance: MOMAH & Aaseya’s Journey in Inspections, CRM, and Urban Transformation

June 2, 2025, 11:30AM - 12:15PM PDT • Chairman's Ballroom 357

Building on last year’s success, MOMAH and Aaseya showcase advancements in AI-powered inspections and urban transformation. Leveraging Balady and AI capabilities, the Smart Inspection System has expanded automation, predictive analytics, and cross-ministry...

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